COVID-19 Safety

During these uncertain times, know the team at On Duty Urgent Care® is here to provide you and your family with safe, quality urgent care. We strongly encourage you to see us for any urgent needs. Delaying medical care can have long-term consequences. We are taking all necessary precautions to protect our patients and staff.

If you are experiencing fever and/or respiratory symptoms, let us know and we will immediately take you to a private room.

temperature checks icon

Temperature and symptom check at the door.

Masks are required for all patients and staff.

Extensive sanitation is performed between each patient.


Limited exposure to staff, who perform diligent handwashing and sanitation.

COVID-19 Testing

On Duty Urgent Care® offers hassle-free COVID-19 testing in Chicago’s South Loop. We are equipped to perform rapid antigen, PCR, and antibody tests. All COVID-19 tests require an office visit. We will evaluate you, determine if testing is appropriate, and discuss your options. Learn more »

provider performing COVID-19 Rapid Test on older woman patient in Chicago clinic

Video Visits With Our Doctors

With our online reservations, we’ll let you know if your medical concern can be treated virtually or if you should go to the clinic. Then you decide what is most convenient and comfortable for you.

We can treat many conditions via Video Visit, including:

  • COVID-19 symptom advice
  • Fever and flu
  • Sore throat, pink eye
  • Cuts, burns, rashes, bites, and other skin issues
  • Bumps, bruises, strains, sprains, and sports injuries
  • Seasonal allergies and allergic reactions
  • Urinary tract infections
  • Sinus and respiratory infections
  • Stomach pain, heartburn, vomiting, and diarrhea

In case of a medical emergency, always call 911 immediately.

What you can do to stop the spread.

Whether you are healthy or not, please avoid crowds and gatherings of any size for the time being. By practicing social distancing, you can reduce germ transmission to others and help protect the most vulnerable members of our communities. Elderly and immunocompromised individuals are at greater risk for COVID-19, so we all need to do our part to prevent the spread of illness to those populations and others.

Up-to-Date Coronavirus Resources: